Privacy Policy 🔒

Last updated: May 14, 2026

01Information We Collect

We collect the following information:

✓Account Information: Telegram bot API key, bot name, and username
✓Feedback Data: User feedback submitted through your websites including ratings, notes, and page URLs
✓Usage Data: Hostname information and timestamps
✓Technical Data: Anonymized IP addresses (last octet masked) and browser type for analytics and fraud prevention

02How We Use Your Information

We use the collected information to:

✓Deliver feedback notifications to your chosen channels (Telegram, Email, Dashboard)
✓Provide AI-powered analysis of your feedback
✓Improve our service

03Data Storage

Your data is stored securely in our database. Feedback data is associated with your account and only accessible by you through your API key. IP addresses are anonymized before storage by masking the last octet (e.g., 192.168.1.100 becomes 192.168.1.0) to protect user privacy.

04Data Sharing

We do not sell or share your personal data with third parties, except:

✓When required by law
✓To provide AI analysis features (anonymized data sent to OpenAI)

05Data Retention

We retain your feedback data as long as your account is active. You can request deletion of your data at any time by contacting us.

06Your Rights

You have the right to:

✓Access your data through the dashboard
✓Request deletion of your data
✓Export your feedback data

07Cookies 🍪

We use local storage to save your session preferences. Our widget does not use cookies on your users’ browsers.

08Contact 📬

For privacy-related questions, please contact us on Twitter @gsbonnet.

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